Allstar Psychics Limited provide the Psychic Services advertised on this website. Allstar Psychics Ltd is registered in England and Wales under company number 08454119 and with a registered office at 1 Commercial Court, Lower Briggate, Leeds, LS1 6ER
We believe that your private information should be exactly that – private.
Clearly, to operate our services we need to collect some personal information about you. This policy explains what we do and why we do it.
What we collect
We ask for your name and DOB when you use any of our services. This is our primary mechanism to identify you and confirm that you a) Have the bill payers permissions and b) are over the age of 18.
Full list of information we collect
- Mobile/Telephone Number
- In some cases, we may collect your personal home address
Collecting this data allows us to ensure that the service we provide is personalised and tailored to you.
All of our calls are recorded for your protection, however these are not accessed unless there is a specific requirement to do so. Call recordings are used to validate a customer complaint/dispute.
How we store the information
We take great care to keep your personal information safe, all our live services and databases operate from computers that are housed in secure data centres with heavily restricted access. We operate numerous levels of security to prevent unauthorised access to those computers including firewalls and passwords.
What we do with the information
www.frankpilkington.com uses your mobile number to send promotional messages regarding our services. You can opt out of these promotional messages at any point. The information that we store on you allows us to provide the Psychic Services displayed on this website. You can email us at any point to request to delete the information we hold on you. Certain aspects of your data will be retained on our systems shall it be required in the future to query any billing or fraudulent event in the future. The information held is for your protection and we will hold onto this information for as long as we need it. You have the right to request a copy of the data that we hold. Under the Data Protection regulations, we will provide all the information in response to your request.
Who we share the information with www.frankpilkington.com share information with the owner of the site only; Allstar Psychics. Our sites contain Google Analytic and Facebook tracking codes, which collect statistical data about the use of our website and applications. The information we see is aggregated and does not contain any personally identifiable data. We use the information to understand the way people use www.frankpilkington.com so we can make it better.
A cookie is a small file which asks permission to be placed on your computers hard drive. The file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us to provide a better website enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Those who have registered to our newsletter service by email will be able to unsubscribe at any time. You will see an option to ‘Unsubscribe’ at the bottom of any email we send you. Once unsubscribed your email will be removed from our database.
Opting into our Services
By sending a message, dialling a number advertised on the site, commencing an IM Chat session or purchasing an email reading, you agree to us sending you free promotional offers.
Opting out of Services
What we don’t and won’t ever do
Sell or rent your private information to any third party. Share your data with other customers.
Updates to this policy
0800 540 4051